Refund policy

Return & Refund Policy

At VixanMart, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a 7-day return and refund policy.

You may request a return or exchange within 7 days of receiving your order if:

• The product is damaged

• The product is faulty or not working properly

• You received the wrong item

• The product does not match the description

To start a return, please contact us on 03198117199 (Call/WhatsApp) or email us at vixanmart100@gmail.com with your order details and issue. Our team will guide you through the process.

Products must be in their original condition and packaging to qualify for a return. Once we receive and inspect the item, your refund or exchange will be processed.

Customer satisfaction is important to us, and we’re always here to help!