Terms of service

OVERVIEW

Welcome to Vixan Mart! The terms “we”, “us” and “our” refer to Vixan Mart. Vixan Mart operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Vixan Mart is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (the “Terms”) outline your rights and responsibilities when you use our Services.
By using, visiting, or purchasing from our Store, you agree to these Terms and our Privacy Policy [LINK].
If you do not agree, please do not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least 18 years of age.

To use our Services, you may be asked to provide personal information such as your name, email, phone number, billing details, and shipping address. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display our products. However, actual product colors or appearance may vary due to device settings or lighting.

We do not guarantee that the products will fully meet your expectations.
We reserve the right to change product descriptions, discontinue products, or limit quantities at any time without notice.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.
Vixan Mart may accept or decline any order at its sole discretion.

Your order is accepted only after payment is received and confirmed.

If an order is changed, cancelled, or declined, we may contact you using the email or phone number provided.

Returns or refunds are handled according to our Refund Policy [LINK].

You confirm that purchases are for personal use and not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change at any time without notice.
Prices shown do not include shipping charges or any applicable taxes.

Some promotions or discounts may have separate terms.

You agree to provide accurate and up-to-date billing and payment information for all purchases.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, customs, or events outside our control.

Once your order is handed over to the courier, risk of loss transfers to you.

For international shipments, customers may be responsible for customs or import taxes according to their country regulations.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our Services—including text, images, graphics, logos, and layout—is owned by Vixan Mart or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content without our written permission.

Shopify trademarks belong to Shopify.
All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may give access to tools or features provided by third parties.
We do not control these tools and provide them “as is”.

Your use of any third-party tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites.
We are not responsible for the content, accuracy, or policies of these websites.

Any issues regarding third-party products or services must be directed to the respective provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Vixan Mart is powered by Shopify.
Shopify is not responsible for your purchases, transactions, or any damages resulting from your use of our Store.

All sales are strictly between you and Vixan Mart.

SECTION 10 – PRIVACY POLICY

Your personal information is handled according to our Privacy Policy [LINK].

Because our Store is hosted on Shopify, some of your data may be shared with Shopify and processed according to their Privacy Policy.

SECTION 11 – FEEDBACK

If you submit any feedback, reviews, suggestions, or ideas (“Feedback”), you grant us full rights to use, publish, or modify that Feedback for any purpose.

You confirm you own all rights to the Feedback you provide.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We may occasionally correct errors related to product descriptions, pricing, promotions, or shipping information.
We reserve the right to cancel orders containing incorrect information.

SECTION 13 – PROHIBITED USES

You may not use our Services:

  • for unlawful purposes

  • to harm or insult others

  • to violate laws of Pakistan

  • to transmit malware

  • to collect personal information of others

  • to impersonate someone

  • to interfere with security features

  • to spam or scrape our website

We may terminate your access if you violate these Terms.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time.
Sections such as Intellectual Property, Limitation of Liability, Indemnification, and Governing Law will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

We provide the Services and products “as is” and “as available” without warranties.

We do not guarantee uninterrupted or error-free service.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent allowed by law, Vixan Mart is not liable for any direct or indirect damages, including:

  • lost data

  • lost profits

  • service interruptions

  • shipping delays

  • product misuse

You use our Services at your own risk.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Vixan Mart, Shopify, and all related parties from any claims or damages arising from your use of the Services or your violation of these Terms.

SECTION 18 – SEVERABILITY

If any part of these Terms is found invalid, the remaining sections remain in full effect.

SECTION 19 – WAIVER & ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Vixan Mart regarding the Services.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms without our written consent.
We may assign our rights at any time.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of Pakistan.
Any disputes shall be resolved in the courts of Islamabad, Pakistan.

SECTION 22 – HEADINGS

Headings are for convenience only and do not limit the Terms.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on our website.
Your continued use of the Services means you accept the updated Terms.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms can be sent to:

TRADING NAME: VixanMart
EMAIL: vixanmart100@gmail.com
BUSINESS ADDRESS: House 792, Street 32, CBR Town, Block C
BUSINESS PHONE & WHATSAPP: 03198117199